Free returns for your convenience

(7 day returns)

Free returns (7day returns)

What it is:

  • Free standard shipping on all website orders.

  • 7-day return policy—contact us within 7 days of delivery to start a return.

  • Refunds will be issued, minus a 10% restocking fee if the wig is returned in its original condition.

  • A chance to test out our wig caps for future reassurance before committing to a fully customized piece.

Pros:

  • Try your wig at home with no pressure before making a final decision.

  • Free outgoing shipping saves you extra costs.

  • A great way to experience the quality, fit, and comfort of our wigs before investing in a fully customized piece.

  • Perfect for first-time wig wearers who want extra peace of mind.

⚠️ Cons:

  • 10% restocking fee applies to returns.

  • Returns must be initiated within 7 days.

Best for: Anyone looking for peace of mind when purchasing a wig, ensuring the perfect fit and feel before making a final decision!

Eligibility for Returns:

  • The wig must be in its original condition (unused, unaltered, and unworn, except for trying it on).

  • Lace must be intact—no cutting, trimming, or alterations.

  • The wig must be free of any styling products, perfume, or scents (including smoke or personal fragrances).

  • All original packaging (wig bag, tags, and any included gifts) must be returned.

  • Returns must be requested within 7 days of receiving the wig.

  • All clips must be closed and secure when returning the wig to avoid a $20 extra charge.